> ## Documentation Index
> Fetch the complete documentation index at: https://klipy.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I not getting notifications in Klipy?

> Klipy has no in-app notifications yet, no bell or banner for deal changes or new contacts. Email notifications are live under Settings > Notifications.

Klipy doesn't have in-app notifications yet: there's no bell, banner, or badge that tells you when a deal changes stage, a contact is added, or a meeting finishes. What is live are email notifications at Settings > Notifications: to-do reminder emails, meeting recap emails, participant recap emails, and agent notification emails.

## What you'll see

* Something happens in Klipy that you'd reasonably expect to be notified about: a deal moves to a new stage, a contact gets added, a meeting completes, a booking gets rescheduled. The action itself goes through normally.
* No in-app notification follows: no bell icon lights up, no toast appears, no notification panel fills in.
* It isn't that the feature is broken for you specifically — there's simply nothing there to receive it yet.
* Around a dozen event types in Klipy are already set up to eventually feed a notification, but none of them currently produce anything visible inside the app.

Screenshot coming soon

Screenshot coming soon: App UI annotated to show there is no bell or badge anywhere

## Why it happens

The piece of Klipy meant to turn those events into an in-app notification is a placeholder today: it receives the event and records that it happened, but nothing renders a notification from it, and the notification surface itself — the bell icon, the panel you'd open to see a list of alerts — hasn't been built yet. This isn't a bug where something occasionally fails; it's a feature that hasn't shipped yet, so it never fires for anyone, on any event, in any workspace.

## What to do now

**1. Go to Settings > Notifications**

This is where Klipy's live email notifications are managed.

**2. Turn on the email notifications you want**

Four are available today: to-do reminder emails, meeting recap emails, participant recap emails, and agent notification emails. Each can be switched on independently.

Screenshot coming soon

Screenshot coming soon: Settings → Notifications, the four email toggles

**3. Watch your inbox instead of the app**

Since there's no in-app equivalent right now, these emails are the only way Klipy currently surfaces this kind of update to you.

## When to contact us

If you've turned on one of the four email notifications above and it isn't arriving when you'd expect, that's worth reporting as a bug. In-app notifications aren't live yet, so there's nothing to troubleshoot on that front; the silence there is expected for now.

> [accordion] Will Klipy email me when a deal changes stage?
>
> Not specifically. The four live email notifications are to-do reminders, meeting recaps, participant recaps, and agent notifications. A deal stage change alone doesn't trigger any of those today, in-app or by email.

> [accordion] What are the email notifications I can turn on right now?
>
> To-do reminder emails, meeting recap emails, participant recap emails, and agent notification emails, all managed from Settings > Notifications.

> [accordion] Is Klipy building in-app notifications?
>
> The event wiring for around a dozen event types already exists behind the scenes; the visible bell or notification panel hasn't shipped. There's no published date for when it will.


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