> ## Documentation Index
> Fetch the complete documentation index at: https://klipy.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# What counts as a connected channel?

> A connected channel is any email account, social inbox, or messaging app you've linked to Klipy. Each one counts toward your plan's channel limit.

A **connected channel** is any account or inbox you've linked to Klipy — whether that's an email account, your LinkedIn messages, WhatsApp, or another supported integration. Each connected channel occupies one slot in your plan's channel limit.

## What counts as one channel

Each of the following counts as one connected channel:

| Channel type | Example | Counts as |
| - | - | - |
| Email inbox | Gmail or Outlook account | 1 channel |
| LinkedIn | Your LinkedIn messages | 1 channel |
| WhatsApp | Your WhatsApp number | 1 channel |
| Telegram | Your Telegram account | 1 channel |

> [!NOTE]
>
> If you connect one Gmail account and one LinkedIn account, that uses 2 of your plan's channel slots.

## How many channels does my plan include?

Channel limits vary by plan tier. To see your current usage and limits, go to **Settings → Billing**. You can also find the full breakdown on the [pricing page](https://klipy.ai/pricing).

## How to connect a new channel

**1. Go to Settings → Integrations**

Open **Settings** from the top-right corner, then click **Integrations** or **Connected channels**.

**2. Choose a channel to add**

Select the channel type you want to connect — Gmail, Outlook, LinkedIn, WhatsApp, or Telegram.

**3. Authorize access**

Follow the OAuth or authentication flow for that channel. Most take under a minute.

## Disconnecting a channel

Disconnecting a channel frees up that slot in your plan. Existing data (contacts, conversation history) that was already synced into Klipy is not deleted when you disconnect. To disconnect, go to **Settings → Integrations**, find the channel, and click **Disconnect**.

## Frequently asked questions

> [accordion] Does adding a second Gmail account use an extra slot?
>
> Yes. Each individual email account — even two Gmail accounts — counts as a separate connected channel.

> [accordion] Does the meeting notetaker count as a channel?
>
> No. The meeting notetaker is included separately and doesn't consume a channel slot.

> [accordion] What happens if I exceed my channel limit?
>
> You won't be able to connect additional channels until you either disconnect an existing one or upgrade to a plan with a higher limit.

> [card] [Supported email providers](https://klipy.ai/docs/faq/supported-email-providers.md)
>
> Which email and calendar providers Klipy connects to.

> [card] [Plans and limits](https://klipy.ai/docs/guides/billing/plans-and-limits.md)
>
> Full breakdown of what's included in each plan tier.


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